n times of uncertainty, there is one certainty you can count on – and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your employees and contact center agents. Fortunately, these two requirements are not mutually exclusive — this is where a work at home program bridges the gap.
Please read the originial post here: https://telecommetric.com/pbx/3-ways-to-work-at-home-with-unified-communications/