5 Strategies for e-Commerce Customer Service

By | October 9, 2020

“Customer service should not be a department. It should be the entire company”, as Zappos CEO Tony Hsieh says. In this day and age, customer service has become the fundamental area of focus for many large companies, including e-commerce corporations. Which has brought several businesses into a degree of rivalry, where competing against each other based on the quality of services rendered and costs has just gotten to the next level. What stays at this point is customer service, and in this age — it matters most.

Please read the originial post here: https://globalsky.com/5-strategies-for-e-commerce-customer-service/

Author: Sara Newton

Hi! I am Sara M. Newton. I work as a full-time Property Specialist in one of the real estate company in Colorado, USA. I've been with the company for 8 years now. I love my job. I am so blessed that God gave me this wonderful job, awesome colleagues, and a good company. As a property specialist, I sell properties to the clients and give them a tour of our site projects. I want to stay in the company and work on new projects with them. My goal is to become a good mother to my kid and to become financially stable. I want to help my husband in providing a good and quality life for our kid.