6 WAYS E-COMMERCE BUSINESSES CAN IMPROVE CUSTOMER SERVICE You are here:

By | November 9, 2020

More consumers now shop online, whether from a mobile device or a computer. As they continue to frequent online stores, e-commerce retailers have to develop a compelling customer strategy to leave them wanting to shop more. Instead of doing the standard reactive customer service practices – waiting for customers to reach out – e-commerce businesses must take a more proactive approach to keep their customers at arm’s length and veer them away from their competitors.

Please read the originial post here: https://obpo.co/ways-e-commerce-businesses-improve-customer-service/