Genesys Launches the Future of Digital Customer Engagement

By | December 18, 2020

Genesys, a global leader in cloud customer experience and contact center solutions, today announced the launch of Genesys Digital, a new business unit to help companies address the latest technology trends and consumers’ ever-changing needs in the digital landscape. Consumers’ lives are increasingly digital, blurring the lines between marketing, sales and service for brands. Businesses are recognizing the strategic benefit to better orchestrate every consumer touchpoint.

Please read the originial post here: https://www.martechcube.com/genesys-launches-the-future-of-digital-customer-engagement/

Author: MarTech Cube

We recognized the need to address the technology challenges specific to a CMO and the marketing department. This need became the crux of MTC’s mission statement; to be the single source destination for marketers in the digital age; dedicated solely to Marketing Technology arena and the people who buy, influence and consume MarTech around the world. https://www.martechcube.com