Today, Giift, the only complete Rewards Management Platform, announced the launch of Giift Engage, a unique marketing tool to drive customer engagement through rewards-based offers. With a wide variety of programs available and adopted by customers, loyalty programs need to evolve from being simply passive and automated point granting systems to becoming tools that companies use to proactively… Read More »
cxLoyalty Group Holdings, Inc. (“cxLoyalty Group Holdings”) today announced that it has entered into a definitive agreement to sell its Global Loyalty division (“cxLoyalty”) to JPMorgan Chase & Co. (NYSE: JPM) (“JPMC”). The deal includes cxLoyalty’s leading technology platforms, full service travel agency, gift card, merchandise, and points bank businesses. cxLoyalty will operate as a business unit within… Read More »
Genesys, a global leader in cloud customer experience and contact center solutions, today announced the launch of Genesys Digital, a new business unit to help companies address the latest technology trends and consumers’ ever-changing needs in the digital landscape. Consumers’ lives are increasingly digital, blurring the lines between marketing, sales and service for brands. Businesses are recognizing the… Read More »
MoEngage, the leading insights-led customer engagement platform, was recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm, and cloud investor, with data specifically provided by Glassdoor*, the worldwide leader on insights about jobs and companies. The list highlights 25 privately held… Read More »
Customer engagement company Airship today announced initial speakers for Elevate 2020, an interactive virtual forum taking place Thursday, December 10, 2020. Global marketers leading the way in digital customer engagement will share how they’ve adapted and accelerated their strategies to drive higher lifetime value in these extraordinary times. Confirmed speakers include executives from AccuWeather, Alaska Airlines, BBC, Belk,… Read More »
Loop Insights Inc. (TSXV: MTRX) (OTCQB: RACMF) (the “Company” or “Loop”), a provider of contactless solutions and artificial intelligence (“AI”) to drive real-time insights, enhanced customer engagement, and automated contact tracing to the brick and mortar space, is pleased to announce the Company has been accepted into the TELUS IoT Marketplace (T:TSX; TU: NYSE), which will serve to… Read More »