Higher Logic announced today the release of a set of community products aimed at companies who wish to build, retain, and grow a loyal base of happy, successful customers. At a time when companies must think virtual first, online communities have become a vital solution to keeping customers connected and engaged with their brand. Higher Logic’s new community… Read More »
Sepio’s Rockitsale makes products smart via a digital Id and allow brands to drive customer engagement by creating marketing campaigns based on customer personal, location, time of day etc. to drive purchase intent. Please read the originial post here: https://www.sepioproducts.com/solution/customer-engagement-solutions-2
The partnership enables brands to ethically acquire customer data, increase share of wallet and reduce churn 3radical, a leader in audience engagement and earned data solutions, and Xtremepush, a leading supplier of engagement and personalisation software, have today announced their partnership agreement. Their combined approach will enable brands to weave unified, multichannel engagement campaigns with cutting-edge gamification technology… Read More »
Braze, the comprehensive customer engagement platform, today announced new features that empower brands to create more opportunities to deliver personalized and memorable customer experiences in unpredictable times. By leveraging tools that help them understand customer behavior in real-time, brands can forge stronger direct relationships with customers, build loyalty, and accelerate revenue. Among these features include a Global Control… Read More »
Today, Giift, the only complete Rewards Management Platform, announced the launch of Giift Engage, a unique marketing tool to drive customer engagement through rewards-based offers. With a wide variety of programs available and adopted by customers, loyalty programs need to evolve from being simply passive and automated point granting systems to becoming tools that companies use to proactively… Read More »
cxLoyalty Group Holdings, Inc. (“cxLoyalty Group Holdings”) today announced that it has entered into a definitive agreement to sell its Global Loyalty division (“cxLoyalty”) to JPMorgan Chase & Co. (NYSE: JPM) (“JPMC”). The deal includes cxLoyalty’s leading technology platforms, full service travel agency, gift card, merchandise, and points bank businesses. cxLoyalty will operate as a business unit within… Read More »