What is Customer Journey Analytics?

By | October 6, 2020

Customer Journey Analytics is the process of gather data for every touchpoint a customer has with your business. This will reveal the entire process and provide bountiful insights if appropriately used.

Know more: https://www.groupfio.com/what-is-customer-journey-analytics/

Please read the originial post here: https://www.groupfio.com/what-is-customer-journey-analytics/

Author: group fio

FiO is a leading provider of cloud-based innovative business solutions, which includes: Intelligent CRM, Customer Data Platform, Customer Service Platform, Customer Engagement Platform, and Intelligent Assistant. Also, we offer the Intelligent Unified Commerce Platform for businesses focusing on e-commerce, order fulfillment and inventory management. Our platforms are aimed to achieve a rapid ROI, to integrate and automate business operations, to help manage and improve efficiency and lower overhead costs. FiO also offers a variety of leading open-source process consulting and implementation services such as Apache Foundation, Open EMM, and Activiti. Our web services cover all things social and digital media, SEO strategy, PR content, and web development.